Anaomi App Support

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My Bills Support

Answers to common questions, fixes for common problems, and how to reach us.

Contact support

Email justincharles@anaomientertainment.com.

Email support

To help us help you, include:

  • What you were doing and what happened
  • Your iPhone model and iOS version
  • The My Bills version (shown on the App Store or TestFlight page)

Never send us an AI Connect key. We will never ask for one. If you shared one by mistake, open Settings › AI Connect › the assistant › Reset link.

Billing, refunds and purchase problems are handled by Apple at reportaproblem.apple.com.

Frequently asked questions

Your data

Where is my bill information stored?

On your iPhone, in the app. You do not need an account. The only time any of it leaves your device is if you turn on the optional AI Connect feature (see below) or export a backup file yourself.

Do I need an account or to sign in?

No. My Bills has no accounts.

How do I back up my bills or move to a new iPhone?

Open Settings › Backup & restore and export a backup file. Save it somewhere you trust, such as the Files app or your own cloud storage. On the new iPhone, install My Bills and import that file. After an import you can undo it. If you restore a full iPhone backup, My Bills data may come back with it, but a backup file from the app is the safest copy.

What happens if I delete the app?

Deleting My Bills removes its data from that iPhone. Export a backup first if you want to keep it. If you used AI Connect, turn it off before deleting the app (Settings › AI Connect › Turn off) so the server copy is deleted immediately. See the Privacy Policy.

Bills and payments

How do recurring bills work?

Each bill repeats weekly, every two weeks, monthly, quarterly, yearly, or only once. A bill due at the end of a month stays on the last day of shorter months and returns to its normal day afterwards (for example Jan 31, Feb 28, Mar 31). Changing a bill’s amount or schedule does not change bills you have already paid.

Can I record a partial payment?

Yes. A partly paid bill shows what is still owed. The full amount stays counted as due until it is paid, so your planning does not over-promise.

What is Safe to spend?

With Payday planning on, My Bills takes your paycheck amount and subtracts the bills due from that payday up to the next one. What is left is shown as Safe to spend. It only appears when Payday planning is set up. Bills due before your next payday are not part of it.

Can I get my payment history?

Each bill shows its payment history. Past payments are kept as records. Exporting a backup saves all payments in the backup file.

AI Connect

What is AI Connect?

An optional feature, off by default, that lets an AI assistant you choose connect to My Bills. You decide what it can see and do. It is never required to use the app.

What can an assistant do?

You give each assistant separate permissions: see bill names and due dates, see amounts, see paid status, see payment history, add bills, ask to change bills, and ask to mark bills paid. The server enforces these permissions, not just the app screens.

Does an assistant change my bills on its own?

No. Any change to an existing bill, and any payment, waits for your approval in the app. Adding a new bill also waits for your approval by default; you can allow adds without asking for a specific assistant. An assistant can never delete a bill or change or remove a payment you recorded.

Which assistants work?

Assistants that can connect to a remote MCP server over HTTPS (Streamable HTTP) and send an authorization header, or that can make plain web requests, such as a bot built on the Grok API. Assistants that only support OAuth sign-in or the older SSE-only transport cannot connect yet. Each provider sets up connections differently, so follow the steps shown in the app for your provider.

What information goes to your server?

See the Privacy Policy for the full list. In short: bill names, categories, payment-source labels, amounts, due dates, payment records and your next payday dates, stored encrypted. Never your notes or your paycheck amount.

How do I cut off an assistant?

Settings › AI Connect › choose the assistant. Reset link makes its old key stop working immediately. Disconnect removes it. Turn off (on the AI Connect screen) removes every assistant and deletes the server copy.

Troubleshooting

ProblemTry this
"Can't reach the AI Connect server"Check your internet connection and try again. Addresses must be HTTPS. If it keeps failing, email us with the time it happened.
"This iPhone is no longer authorized"Settings › AI Connect › Turn off, then Turn on, and reconnect your assistants.
My assistant says unauthorized or not foundReset link in the app and give the assistant the new key. Old keys stop working when you reset, disconnect, or turn off.
I can't see my assistant's keyKeys are shown only when you create or reset them, and are not kept after the app closes. Reset link to get a new one.
A request from my assistant isn't showingOpen Settings › AI Connect. The app checks every few seconds while that screen is open, and when you open My Bills. Requests also appear as a banner on Home.
An assistant request failed or was refusedThe app refuses dates in the past, payments larger than what is still owed, bills that are archived or no longer exist, and invalid amounts. The reason appears in Activity.
My assistant can't read somethingCheck its permissions. Each type of information is a separate permission.
Safe to spend isn't showingTurn on Payday planning and enter your payday schedule and paycheck amount.
A bill's due date looks wrong at month endBills due on the 29th to 31st move to the last day of shorter months. This is expected.
Text is too small or too largeMy Bills follows your iPhone's text size: Settings › Display & Brightness › Text Size, or Accessibility › Display & Text Size.
Something elseEmail justincharles@anaomientertainment.com with the details listed under Contact.